Our Commitment to Transparency
Refund & Cancellation Policy
We ensure fair and clear processes for all service fee adjustments. Our policy outlines conditions for refunds, processing timelines, and how to contact us for assistance.
Our Policy
Understanding Your Refund
Duplicate Charges
If a service fee is charged more than once for the same transaction due to system error, we will issue a full refund.
Failed Transactions
In cases where our service fails to successfully deliver your payment to your provider, the service fee is fully refundable.
Prompt Processing
Refund requests are typically processed within 3-5 business days back to your original payment method. Contact us for review.
Need to Discuss a Refund?
Our team is ready to assist you with any questions regarding your service fee. Reach out for a direct review.